Welcome to The New Leader, a space where leadership and marketing meet real talk. Here, I go beyond the buzzwords to explore what it truly means to lead with purpose, foster connection, and create change.

From practical strategies to candid reflections on life, career, and fulfillment, this blog is for those who want to lead authentically and make a difference.

Carol A. Tiernan Carol A. Tiernan

The end of entitlement

A class action notice reminded me of something I already knew: the old model of leadership—built on entitlement, silence, and assumed loyalty—is breaking down. Employees, customers, and communities are no longer waiting politely for change. They’re organizing. They’re acting. And leaders who ignore that shift are putting their credibility—and their companies—at risk.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Authenticity

My experience with cancer reshaped how I lead. It taught me that empathy, integrity, and resilience aren’t soft skills—they’re essentials. This is why I believe in bringing our whole selves to work, even when it’s hard.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Rest

Rest isn’t a reward for burnout—it’s what allows us to lead well. In this piece, I explore why rest is an essential (and often overlooked) leadership skill and how we can begin to treat it as infrastructure instead of indulgence.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Discernment

Discernment is one of the most undervalued leadership skills. It’s quiet. It’s slow. And it doesn’t show up well on dashboards. But the leaders who cultivate it build trust, consistency, and teams that thrive on clarity, not chaos.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Radical Candor

Most feedback conversations fail before they even start. Leaders either soften the truth to spare feelings or deliver it too harshly. But the best leaders practice Radical Candor—challenging directly while caring personally.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Confidence

Too many talented people are waiting for permission to lead — when the real work of leadership starts the moment you stop asking.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Empowerment

Leadership isn’t about titles—it’s about empowerment. True leaders uplift, inspire, and create opportunities for others to thrive. Whether you’re sharing ideas, mentoring, or fostering resilience, leadership is a daily practice of empowering those around you.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Empathy

Empathy isn’t just a soft skill—it’s the heart of great leadership. By understanding and valuing your team members as individuals, you create a culture of trust, connection, and confidence where people thrive.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Trust

Trust isn’t a one-time achievement—it’s the foundation of leadership, built brick by brick through transparency, consistency, and action. Learn how to build, sustain, and repair trust to inspire belief, commitment, and extraordinary results.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Severance

Severance isn’t just a financial decision—it’s a moral imperative. In times of change, how a company handles layoffs speaks volumes about its values and respect for employees.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Belonging

Belonging isn’t just a nice-to-have—it’s essential for fulfillment and success at work. Here’s how leaders can create a culture of belonging, where everyone feels valued and seen for who they are.

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