Welcome to The New Leader, where I write without a filter about leadership, the broken hiring system, career reinvention, and what it actually costs to keep showing up.

I write about the part nobody briefs you on. The politics, the tradeoffs, the things leaders don't say out loud. Leadership isn't a gift or a title. It's just people trying to figure it out and not quitting when it gets hard.

That's the new leader. And it's all of us.

Carol A. Tiernan Carol A. Tiernan

The wrong diagnosis

Every role I have stepped into has come with some version of the same brief: marketing is not working. Fix it. What most organizations don't anticipate is what happens next.

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Carol A. Tiernan Carol A. Tiernan

All tech, all the time

In 1998, businesses were still building the networks, systems, and infrastructure that would make modern work possible. This is the story of the transition that came before the internet changed everything.

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Carol A. Tiernan Carol A. Tiernan

My dangerous years

In the early 90s, desktop publishing changed more than design workflows. It changed who held power. A firsthand reflection on becoming part of the disruption before understanding what that meant.

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Carol A. Tiernan Carol A. Tiernan

The summer I fell in love

The summer I fell in love with graphic design — not on a screen, but by hand, with wax and X-Acto knives and darkroom chemistry — turned out to be my first real lesson in transformation.

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Carol A. Tiernan Carol A. Tiernan

Human expertise is becoming a commodity

AI is being framed as innovation, transformation, and future readiness. After decades in marketing leadership, I am starting to wonder whether we are prepared for what this transition actually costs.

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Carol A. Tiernan Carol A. Tiernan

Everything, all at once

Marketing is expected to be strategic and responsive at the same time, which in practice often turns into everything everywhere all at once. When priorities aren't clear and tradeoffs aren't owned, the work expands, the team stays busy, and real impact gets harder to achieve.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Clarity

Clarity is not just a communication skill. It is a leadership responsibility. Leaders who do not create clarity cannot expect alignment, focus, or consistent results. They can only expect more noise.

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Carol A. Tiernan Carol A. Tiernan

The problem with marketing

Most companies say marketing is critical. Very few can consistently define what it actually is. When leaders don't define a function clearly, they don't just create confusion—they create instability. Here's why marketing keeps getting this treatment, and what it costs.

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Carol A. Tiernan Carol A. Tiernan

Why change fails

Companies talk about transformation constantly. They use the right language, hire for it, frame it as strategy. But when the work starts exposing how the organization actually operates—who owns what, where the handoffs break—you find out quickly whether the mandate was real.

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Carol A. Tiernan Carol A. Tiernan

No growth without change

Most companies aren't hiring for marketing leaders right now. They're hiring for the appearance of one. They want performance without authority, outcomes without decisions, and transformation without discomfort. This post names the paradox—and what to do if you're in it.

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Carol A. Tiernan Carol A. Tiernan

The hidden power of being new

While you're wrapped in imposter syndrome, wondering if you belong, the people around you are feeling relief. Help has arrived. Most people miss this window entirely. Here's how to use it—including a 30/60/90-day framework built from the interview answers that got you the job.

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Carol A. Tiernan Carol A. Tiernan

The post-experience trap

I've recently started reporting to a manager twenty years younger than me. It works beautifully. But I stumbled into a conversation where a leader defended hiring without regard for experience—and what she described wasn't creativity. It was compliance. Here's why that argument is wrong.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Entitlement

A class action notice—one I qualified for simply by having worked there—reminded me of something I already knew. The old model of leadership, the one built on entitlement and fear, is breaking down. And employees are no longer willing to absorb it silently.

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Carol A. Tiernan Carol A. Tiernan

What am I growing?

I read Moral Ambition and haven't been able to shake it. I've spent decades helping companies grow—some whose missions I believed in, some I took for the salary. After more than a year out of full-time work, I'm asking a question I used to avoid: what am I growing, and why?

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Carol A. Tiernan Carol A. Tiernan

Rejected by design

You weren't underqualified. You were invisible to the machine. This week's Workday lawsuit confirms what job seekers have known all along: we were rejected by design.

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Carol A. Tiernan Carol A. Tiernan

The line in the sand

When I had cancer, some people disappeared. Others surprised me completely. I'm seeing the same pattern now, over a year into unemployment. Public vulnerability is a filter. It changes your relationships, your identity, and your sense of who you are. This is about the ones who stay.

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Carol A. Tiernan Carol A. Tiernan

Leadership Essentials: Authenticity

At 29, I was diagnosed with ovarian cancer in the middle of a major career transition. It was a hard reset that ultimately taught me the most important lessons of my leadership life—about empathy, self-worth, and the courage to bring your whole self to work.

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Carol A. Tiernan Carol A. Tiernan

Bright is not a compliment

A seasoned founder called me 'bright' at the close of a brief interview. I wasn't hurt. I was curious. Language is never accidental. 'Bright' is often the word used when someone wants to decline without confrontation—and what it signals about readiness, authority, and who belongs.

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Carol A. Tiernan Carol A. Tiernan

Your AI intern lies

I caught my AI intern in a lie last week. A company it described—specific funding round, CEO profile, everything—turned out not to exist. That's not a glitch. That's how large language models work. Here's what hallucinations are, why they happen, and how to catch them before they cost you.

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Carol A. Tiernan Carol A. Tiernan

Foundations founders forget

Speed is a founder's greatest asset and greatest liability. When pressure takes over, marketing becomes reactive—producing whatever the business asks for, without the strategy, systems, or authority to connect that work to revenue. Here's what gets missed, and what to build instead.

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